"To excel means to reach beyond the best you have ever given
because doing so matters to you personally, for its own sake.
It means to run your own race - as a individual, team or organizaion."
Robert Copper, The Other 90 Percent
Worldwide Audience Research (WAM) Television Conference hosted by ESOMAR (World Association of Research Professionals) and ARF (Advertising Research Foundation). W.G. Smith’s Urban Market Report: A Tapestry of Media & Life® presentation paper “Why Diverse U.S. Cable Audiences are Leading the Way” selected to compete for John & Mary Goodyear Award for “Best International Research Paper”
Customer Service - Customer is Key Competition by Cable Television & Marketing Association (CTAM)
Durham & Chapel Hill Customer Service Operation for Time Warner Cable judged as one of the Top 3 Cable Systems in the U.S.1995-1996.
Customer Service - Durham Chamber of Commerce – Durham/Chapel Hill Cable System of Time Warner Cable selected as Best Local Large Organization for Customer Service
America’s Best & Brightest Men - selected as Dollars & Cents Magazine as one of Best & Brightest Business Professionals. Nominated by Showtime Networks.
Hall of Fame - inducted into National Association of Minorities in Communications (NAMIC) Hall of Fame for Significant Operational Management in the cable television industry
Alan Bussel Research Award, Association for Educators in Journalism and Mass Communications.
Kappa Tau Alpha Research Award